At Pro Parts Workwear we supply you with quality garments that keep you looking your best in the workplace. If you are not happy with your workwear, we will of course accept the items back under the following conditions:
What we will accept
We are able to accept Safety Footwear, PPE and all plain garments, provided they are unworn and are returned in the original packaging. Faulty items will also be accepted, including any faulty personal items. However, as personal items are not eligible for resale, they will not be accepted to return unless they are faulty. We also cannot accept returns of items that have been incorrectly ordered due to customer error. For example, incorrect sizes, colour or type of item etc.
How to make a return
To make a return simply contact us by email to firstname.lastname@example.org or call us on 01924 424 024. Make sure you quote your order number and state the reasons you wish to return your item/s. Once our sales team has approved your reason for return, simply re-package the items (we would suggest in the original packaging) and return to us via the Post Office or courier to the following address:
Unit 7, Victoria Mills
Bradford Road, Batley
How long you have to make a return
From the receipt of your order, you have 28 days to make a returns request. If we have not heard from you within this time, we will assume you are happy with your items and therefore not accept returns. However, this doesn’t apply to faulty items. Return times for faulty items are manufacturer dependent and can be discussed when you contact us.